Refund Policy
Our refund policy for EasePic Pro subscriptions and credit purchases.
Last updated: February 20, 2026
Cancellation
Cancel Pro any time from Account → Plan → Cancel Pro. Cancellation stops the next renewal; your Pro features remain active until the end of the current paid period. No cancellation fees, no retention flows.
Refunds
Monthly plan: full refund if requested within 7 days of the initial purchase. Yearly plan: full refund within 14 days of the initial purchase. Renewal charges are refundable within 7 days if you haven't used Pro features since the renewal. Outside these windows we don't offer prorated refunds, except where required by law. Credit packs are non-refundable once credits have been used; unused credit packs can be refunded within 7 days of purchase.
Service problems
If a technical fault on our side made Pro unusable for more than 48 hours, contact us within 30 days and we'll refund the affected period or extend your plan.
How to request
Email support@easepic.app from your account email with the subject 'Refund'. Refunds are issued to the original payment method and typically arrive within 5–10 business days.